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Frequently Asked Questions
Everything you need to know about exchanging gift cards.
How does the exchange process work?
What types of gift cards do you accept?
How are exchange rates determined?
How long does payment take?
What payment methods do you offer?
Is my information secure?
What if my card has a partial balance?
What if my card is rejected?
Can I cancel a submission?
What if the verified balance differs from what I entered?
Do I need to verify my identity?
Is there a limit on how many cards I can exchange?